Yes, shipping is free on orders $125 and above. Shipping rate for orders under $125 are $13.99.

Please note; Due to the size of our Golf Carts, we are unable to offer free shipping on Golf Carts, but shipping is generally under $1000.

In most cases your order will ship same day, however in some cases it may take about one business day.

Orders are not processed or shipped over the weekend or holidays. Please allow 2 business days for tracking numbers to be updated.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We want your business and are ready to earn it.  Our prices are extremely competitive and often already the best on the Internet.  We shop our competition to make sure we are always your best source to buy anything golf cart related. If you find a lower every day price on an identical item elsewhere send us a link we'll check it out for you. The item must be identical plus we include the cost of shipping as part of the comparison.  

Give us the opportunity to help you.  Email us at: info@ultimatecartparts.com

Price Matching Details
We will always do our best to match prices of other reputable online stores.  Every day our experienced industry buyers compare prices with competitors to make sure our overall cart will be the lowest price available.  If you find a lower price from a reputable online supplier we will try to match that price to earn your confidence and business.  Of course, there are some details that matter to make it a fair match.

• UltimateCartParts.com needs to be able to verify the lower price on the other website.
• The item must be the exact same item - model, part number (if applicable), color.
• The price we're matching needs to come from a reputable, US-based online company, cannot come from an auction site (eBay, for instance), and must be available for immediate shipping (unless it's a custom item). It also has to be from a reputable, established company that isn't playing games with multiple sites and prices.  Ultimate Cart Parts has one store, we aren't playing games with you.
• When comparing prices it's important to consider shipping costs, handling and processing fees when it comes to the final comparison.
• We do not match prices with refurbished items, close-outs, recondition or returned items.
• Coupons or sale prices to not apply to the quoted price.  If we beat a competitors price no further discount can be applied.
• Pricing matching does not apply to past orders.  Once an order is place we cannot offer pricing matching.
• UltimateCartParts.com reserves the right to match or not match a price.  Also, our price match program can be changed at any time without notice.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process (info@ultimatecartparts.com). Returns are subject to a 15% restocking fee.

Onboard computers, motors, custom made for your cart and electronics (including lithium batteries) are not returnable unless there are manufacturer defects.

It's important that you keep your original packaging.  Items returned must be in original packaging, instructions and accessories originally included, along with the item being in resaleable, new condition.  Refunds are contingent upon inspection of items returned once received by the warehouse.Onboard computers, motors and electronics (including lithium batteries) are not returnable.Returns are subject to a restocking fee for non-warranty returns (up to 20%).  Items that are discontinued,custom-made products (including Doorworks Enclosures, Club Pro Enclosures and Dekomat products) or no longer available are not eligible for returns.We cannot accept returns outside 30 days from date of order.All original packaging, accessories and instructions must be returned with items.All returns must be sent to the address provided with your RMA. Returns sent to any other address will not be refunded or credited.We are not responsible for incorrect items ordered by yourself.  We are also not responsible for cancellations requested following orders being placed.  Return policies become effective once an order has been placed.  Custom items are not returnable or cancellable.

Defective or Incorrect Items

All damage or defects (including missing parts or pieces) must be reported within 48 hours of delivery or your request can be denied. When reporting damage we require photos of packaging and product damage. Battery chargers, outside of 30 days, are under manufacturer warranty and cannot be returned.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

At UltimateCartParts.com, we are in awe of every one of you who currently or have in the past served our nation.  You are truly our heroes. Because of your service we want to offer to you a special discount.  Please fill out this form and once verified we will send you a special offer just for you. Thank you for your service, we very much appreciate it. Our discount will apply to Military Active Duty, Military Retirees, Veterans, Active Police, Fire and EMT workers.  We are proud to offer a 3% discount.  This discount cannot be combined with other offers, previous orders and can have certain restrictions. Please e-mail info@ultimatecartparts.com for more details

$1,000 Purchase Guarantee

All terms (returns, refunds, shipping, etc) are independently guaranteed.

$5,000 Package Protection by EasyPost

Protect your purchase from lost, damaged, or stolen shipments, up to $5,000.

$100 Low Price Guarantee

If the published store price drops, we will pay you the difference, up to $100.

$10,000 Identity Theft Protection

Receive comprehensive assistance and financial coverage if your identity is stolen anywhere online or offline.

In 2019 Paypal instituted an unpopular policy of not refunding transaction fees on order refunds.  Like credit card payments Paypal charges merchants a transaction fee.  Unlike credit cards, however, Paypal keeps those transaction fees if an order is refunded.  If an Paypal-paid order for $2000 is cancelled, for instance, approximately 3% is kept by Paypal (hypothetically, 3% of $2,000 is $60).  For that reason, orders paid for by Paypal will incur a 3% charge on refunds which is a direct pass-through of our charges.  We do not wish to do this but we have no choice.  To avoid this possibility you can pay via credit card or via Amazon Pay, neither of which charge this transaction fee upon refunds.